The flight tracking site FlightAware shows Southwest has canceled only 43 flights by 6 p.m. It’s working out as promised – things are much, much improved. ![]() Jordan said the airline would fly on Friday its full schedule of around 3,900 flights. ![]() “The storm had an impact, but we had impacts beyond the storm that obviously impacted Southwest very differently.” “This was just an unprecedented storm for everybody – for all airlines,” Jordan said. Almost 15,800 flights Southwest have been canceled since December 22 in a disruption that has shaken the company to its core. The airline’s difficulties started with the massive, frigid winter storm, but they lingered – and even worsened – at Southwest as other major airlines recovered. “Beyond safety, there is no greater focus at this point than taking care of our customers, reuniting them with their bags, getting refunds processed.” “We’re offering refunds, covering expenses – we’ll be going back out with even more after that,” he said. Jordan said reimbursements for passengers would cover travelers’ costs including “rental cars, hotel rooms, meals, booking customers on other airlines – that will all be part of what we’re covering.” There’s just no way almost to apologize enough.” “This has impacted so many people – so many customers – over the holidays,” CEO Bob Jordan said in an interview on ABC’s “Good Morning America.” CNN Sans ™ & © 2016 Cable News Network.The boss of Southwest Airlines has vowed he will “make good” to passengers hit by his company’s disastrous holiday meltdown as the carrier was delivering on its promise to resume better service on Friday. ![]() Market holidays and trading hours provided by Copp Clark Limited. All content of the Dow Jones branded indices Copyright S&P Dow Jones Indices LLC and/or its affiliates. Standard & Poor’s and S&P are registered trademarks of Standard & Poor’s Financial Services LLC and Dow Jones is a registered trademark of Dow Jones Trademark Holdings LLC. Dow Jones: The Dow Jones branded indices are proprietary to and are calculated, distributed and marketed by DJI Opco, a subsidiary of S&P Dow Jones Indices LLC and have been licensed for use to S&P Opco, LLC and CNN. Chicago Mercantile: Certain market data is the property of Chicago Mercantile Exchange Inc. US market indices are shown in real time, except for the S&P 500 which is refreshed every two minutes. Your CNN account Log in to your CNN account It advises travelers to contact their airline for their flight status before heading to airport. Earlier Sunday, the airport said it was experiencing delays and cancellations due to weather, according to a Twitter update. Kennedy International Airport is also under a ground stop. Newark is now under a ground delay, according to the FAA. Weather conditions have also caused flight disruptions and a ground stop at New Jersey’s Newark Liberty International Airport, it said on Twitter. “Due to heavy rain & fog, customers are advised to check with their airline before coming to the airport,” the airport said on Twitter. LaGuardia Airport in Queens was also under a ground stop due to thunderstorms, the FAA said. Why airline delays and cancellations are so bad: It's not just the weatherīoston Logan International Airport is currently under a ground stop due to thunderstorms, according to the Federal Aviation Administration. ![]() Newark Liberty International Airport, reports crowds and long lines growing Tuesday, where disruptions continue for a third day at airport across the Tri-State area, around 567 flights had been canceled, 63 flights were delayed in the past 24 hours according to Flightaware. Individuals assemble and await the rescheduling of their flights at Newark International Airport on Jin Newark, New Jersey.
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